SHIPPING & RETURNS
SHIPPING INFORMATION
-Standard Shipping 3 to 8 business days after shipping.
-Rush Shipping $28 1 to 2 business days after shipping
-In-Store Pick Up is available in New York City
ORDERS PROCESSING
Standard Shipping orders are processed within 2 business days. Rush Shipping in 1 business day. All orders placed Friday will be processed Monday. Shipping times may vary by merchandise.
Items ordered together may be shipped separately.
SHIPPING TO PO BOXES
Second-day and next-day Shipping are not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via parcel post.
International Deliveries
A base shipping charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient.
RETURNS
If you are unsatisfied, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
-All returns must be postmarked within fourteen (14) days of delivery.
-Returned merchandise should be in the same condition as when you received it, unworn, undamaged, and saleable, with original tags and packaging (if applicable).
-Perishable and items identified as "final sale" cannot be returned.
-Takamichi Beauty Room reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Shipping charges are not refundable unless merchandise is damaged or defective.
ITEMS NO REFUNDABLE
-Hair, body, and nail brushes.
-Combs
-Returns Are Not Accepted if Security Seal is Broken.
-Perishable (Jam, Drinks, Teas)
RETURN PROCESS
To return an item, please email customer service at hello@takamichibeautyroom.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Takamichi Beauty Room
Attn: Returns
RMA #
125 E 17th Street
New York, NY 10003
United States
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For defective or damaged products, don't hesitate to get in touch with us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, don't hesitate to get in touch with us at:
hello@takamichibeautyroom.com