Founded in 2010 in Los Angeles California by Mary Allan, an authority on skin health and wellness, Mary’s skincare formulations are the result of over two decades of expertise in organic, natural, and clean beauty ingredients. What began as a highly personalized approach to customized skincare, Mary started making her own formulations and quickly gained a reputation among decreeing Women who share the same approach and philosophy towards clean beauty products as Mary. For eight years Mary created her custom formulations privately for a loyal clientele before launching her bespoke collection in 2018.
SHIPPING & RETURNS
We offer free standard shipping. Other shipping options are available if you need it sooner; charges apply. If you're not happy with your purchase, you have 14 days from the time you have received the package to return most purchases. Open items and perishable items cannot be returned.
-Free Standard Shipping 3 to 8 business days after shipping.
-Rush Shipping $28 1 to 2 business days after shipping
-In-Store Pick Up is available in New York City
Free Standard Shipping orders are processed within 2 business days. Rush Shipping in 1 business day. All orders placed Friday will be processed Monday. Shipping times may vary by merchandise.
Items ordered together may be shipped separately.
SHIPPING TO PO BOXES
Second-day and next-day Shipping are not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via parcel post.
If you are unsatisfied, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
-All returns must be postmarked within fourteen (14) days of delivery.
-Returned merchandise should be in the same condition as when you received it, unworn, undamaged, and saleable, with original tags and packaging (if applicable).
-Perishable and items identified as "final sale" cannot be returned.
-Takamichi Beauty Room reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Shipping charges are not refundable unless merchandise is damaged or defective.
ITEMS NO REFUNDABLE
-Hair, body, and nail brushes.
-Returns Are Not Accepted if Security Seal is Broken.
-Perishable (Jam, Drinks, Teas)
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Takamichi Beauty Room
125 E 17th Street
New York, NY 10003
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For defective or damaged products, don't hesitate to get in touch with us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, don't hesitate to get in touch with us at: